At the workers. Although this may be

At this day and age when artificial intelligence have
steeper learning curve than human capacity it is imminent for the workforce to
be at their toes which requires constant up scaling of knowledge and skills.
Their knowledge and skills can only be polished by providing training whether
in house or externally in order to overcome the threat of artificial
intelligence taking over their daily bread. While there are certain benefits of
providing training in house and disadvantages of externally provided training
programs and vice versa, it varies according to the organization size, company
culture, capacity of workforce and industry.

In house training can be provided by establishing a separate
department in the organization and a separate space by renting or according to
the free space available. This promotes team building activities and holds the
workforce tighter together while also demoting quality of training programs as
there are higher chances of such programs going stale over the course of
period. This also puts an extra burden on the administration and the management
as suitable training area and equipments may not be available. Manufacturing
companies especially need larger areas compared to other sectors, for example:
the Aston Martin DB11’s V12 engine has 1,667 individual parts.

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External training can provide the workforce with networking
opportunities where they can exchange innovative ideas. In this century of
rapid innovation, it is irrational to trap the workforce in house and let the
delegates stay onsite. External training can provide much needed breath of
fresh air to the workforce which further enhances the motivational level of the
workers. Although this may be a much needed change of scenario to the staff
there can also be times when the workforce may misuse this opportunity for
personal interests.

In house training can save the costs compared to external
trainings as there will be no extra travel and accommodation costs. The
management will only need to set up the necessary environment in order to
comfortably complete the training on scheduled time. For example Coca Cola Company
has established Coca Cola University which provides wide range of courses which
focuses on leadership, marketing, ethics, finance and others competencies.

No company can be expected to have all the resources and
manpower to manage the skills and knowledge to provide various training
programs. For this reason they cannot do it alone. Hence, in order to remain
competitive some companies like Toyota and ArcelorMittal host trainings in
house as well as externally which helps in scalability of resources. In house
training will have fixed resources and limited knowledge while external
trainings have unlimited potential of knowledge and skills.

External trainings when hosted will have to be dependent
upon other companies where the likeliness of delay and hindrances are higher
than hosting training internally. Thorough background research on the company
providing the external training will have to be conducted which can be time
consuming and instead the time could be utilized in other productive
activities. External training venues may not always be available too, as some
last minute changes might occur which may be out of the training providers
reach. Planned date and time for the training event may not always be available
to be held externally which can also be problematic for the company. Hence,
internal trainings can provide more convenience to the company compared to
external trainings.

For many companies the primary objective of the business is
not to provide trainings rather manufacture products. Mainly for this purpose
companies can outsource the training programs. This can give the company more
time and energy to focus on its products and sales. Conducting training
externally can provide necessary skills for the workforce while in the mean
time other staff can focus on enhancing productivity and the product. On the
other hand in house training can provide real world examples for the workplace
and it will help them to relate more easily and this can assist in smooth
running of the training.

In house trainings will allow the company to focus more on
the single topic and subject at hand. When the training is held externally the
trainer may enforce other subject matter completely unrelated to the primary
subject. This can risk the cost of training to flow down the drain and also
distract the trainees which may have an impact on their productivity. For
example when the contract for conducting sales training has been accepted
between two companies, the trainer might focus more on ethics which may be
her/his subject of interest.

The experience of the external trainer should also be taken
into account. Inexperienced trainer may waste time of the trainee and confuse
the attendees even more. There is also the risk of some external training
providers enforcing unethical ideas into the workforce. External training providers
can also enforce ideas which are contradictory to company’s mission statement
and objectives. Some trainers may teach unethical sales tactics to the
workforce when the company doesn’t believe in using such tactics to win the
trust of customers. The external trainer may be experienced in the workings of
the Boeing 737 which uses the CFM LEAP- 1B turbofan engines when the workforce
are interested in training of Bombardier C- series which uses the PW1500G
turbofan engines.

There are far many points which may point out the advantages
and disadvantages of establishing in house training institute and providing
external trainings but there should be a proper balance of both as the first
promotes team work, saves cost, provides more convenience, assists in relating
to real world examples and focuses on single topic while also demoting quality
of training programs, puts extra burden on management and hinders networking
opportunities. On the other hand the latter, increases motivational levels,
scalability of resources, enhances productivity and promotes innovation but
risks the cost of training, workers may be diverted from the company’s primary
objectives and the dependency on other training company increases.

When deciding upon which is the best way to maintain regular
supply of qualified manpower the pros and cons of both in house and external
trainings should be carefully calculated as in both instances the costs can
overcome benefits. The company will have to ensure that the training adds value
to the employees and also accept the fact that the best training given to the
employees reaps higher returns to the companies.